What is a "Virtual Assistant"?
"Virtual assistant" is a term used to describe a person who offers support services in his or her particular professional capacity which can be provided from a remote site.
Typically, Virtual Office Assistants can provide services such as transcriptions, word processing, bookkeeping, telephone answering, making appointments, web page design, etc.
Who can benefit by using a Virtual Office Assistant?
- Self-employed people working from a home or a small office
- Small to medium sized businesses that wish to outsource administrative and secretarial tasks
- Individuals or businesses needing help with a particular project or projects
- Community groups
- Associations and not-for-profit organisations
- Overseas / interstate businesses that require work to be carried out during their out-of-business-hours
Advantages of using a Virtual Office Assistant
- Teaming with a professional business person who has expertise in a number of areas including administrative, secretarial and desktop software
- Pay only for the time that's spent on particular tasks. With permanent or casual staff you pay for the time they are in the office, whether they are working on business related tasks or not!
- Cost savings relating to employment of staff - recruitment, hiring, training, annual and sick leave, PAYG, Superannuation, WorkCover, administrative costs etc
- Cost savings in not having to provide office space and computing equipment for administrative staff