We can provide support remotely, at your premises or at ours, and are happy to offer on-site support out of normal working hours (including Saturdays and Sundays) should you require this.
Our expertise includes Windows and Macintosh systems.
Our range of services for the home or office encompasses:-
- consulting, supply, installations and on-going support of hardware and software - desktop computers, laptops
- network installations and management: local - remote - wireless
- network and internet security solutions and firewalls
- VPN installations including remote management
- internet / broadband - configurations / installations
- Windows Server solutions (servers, web, email)
- back-up strategies; off-site back-up service
- data recovery from crashed and corrupt hard disks
- copying files from one computer to another
- virus and spyware removal and prevention
- tuition and help with common software programmes such as Microsoft Office, Explorer, Outlook, Filemaker Pro and MYOB
- trouble shooting and problem solving
- business productivity - set up processes in your office to maximise your effort
Backups
Back-ups are very important for data security and we can advise and implement systems that meet your needs. In addition, we can offer the added security of automatic off-site back-ups at a very reasonable cost
Support Contracts
IPD offers support contracts for your systems which include both hardware and software. For small monthly payments you can have certainty on the integrity of your complete system. We will reinstall your computer to its original settings at no additional cost to you. Call for more information.
Communications
We can establish a comprehensive range of communications facilities including
- intra/external office communications
- VPN to your work place or home
- Terminal services to access your home or business computer
- Remote security monitoring
- Email from anywhere